Maintenance Ticketing System

THE PROCESS IS EASY!

  • Create A Ticket

    Create a ticket for the updates needed to your site. Consolidate multiple requests into one ticket.

  • Review & Correspond

    We’ll review your request, make the updates and notate when it has been done. You can respond to our notes on the ticket as well.

  • Confirm & Close

    You notate on the ticket once updates are approved and we close the ticket.

IMPORTANT REMINDERS.

  • The turn around time is 48-72 hours (can vary depending on your package)
  • Consolidate multiple requests into one ticket.
  • Include in your ticket:
    -A description of what you want done
    -Images and text documents must be uploaded to the ticket as an attachment.
    -Videos must be submitted in the form of a link. The video must be housed on YouTube, Vimeo or something similar.
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